Automated Surveys by Instant Evaluate

Attracting a new customer is much more expensive than retaining a current one. That is why successful businesses need an automated customer feedback system to measure and manage customer service. This system would allow them to continually monitor the service standard being delivered and provide useful data to help improve their customer loyalty and retention.

Our clients range from small to large corporations in various industries. Top executives and Front-line management have easy access to all the data they need to be successful.

Instant Evaluate’s reports are compatible with many of the most popular scoring systems including: Top Box, NPS (Net Promoter Score*), and Loyalty Index.

It should be quick and easy for your customers to express their level of satisfaction. This important service data should be gathered in real-time and ongoing. Automated customer surveys are the easiest and most cost-effective way to gather real-time service data from a large and relevant sample.

Instant Evaluate provides the latest technology at a very attractive pricepoint.